Terms and Conditions

Welcome to SPYRAMILD

These Terms and Conditions govern your use of the SPYRAMILD website (spyramid.online) and your purchase of products from us. By accessing our website or making a purchase, you agree to be bound by these terms. Please read them carefully.

If you have any questions about these terms, contact us at ngocthien1990@gmail.com before using our site or placing an order.

📋 Agreement to Terms

By accessing or using the SPYRAMILD website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. You agree to be legally bound by these Terms and Conditions, which form a binding agreement between you and SPYRAMILD LLC.

If you do not agree with any part of these terms, you must not use our website or purchase our products.

🛍️ Eligibility to Purchase

By placing an order with SPYRAMILD, you represent and warrant that:

  • You are at least 18 years old

  • You are legally capable of entering into binding contracts

  • You are using your actual identity and accurate information

  • You are not located in a country subject to US trade sanctions

  • You have the legal right to use any payment method you provide

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

📝 Account Registration

Your Responsibilities

When you create an account with us, you agree to:

  • Provide accurate, current, and complete information

  • Maintain and update your information as needed

  • Keep your password confidential and secure

  • Notify us immediately of any unauthorized account use

  • Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these terms

  • Provide false information

  • Engage in fraudulent activity

  • Are inactive for an extended period

  • Threaten the security or functionality of our site

💳 Pricing and Payment

Prices

  • All prices are listed in US Dollars (USD)

  • Prices do not include shipping costs (calculated at checkout)

  • Prices do not include applicable taxes (added at checkout)

  • We reserve the right to change prices at any time without notice

Payment Methods

We accept payment through Stripe via:

  • Visa, Mastercard, American Express, Discover

  • Debit cards (Visa/Mastercard logo)

  • Apple Pay and Google Pay

Payment Processing

  • Your payment method will be authorized at time of order

  • Your card will be charged when your order ships

  • All transactions are encrypted and secure

  • We do not store full payment details on our servers

Order Confirmation

After placing an order, you’ll receive:

  1. An email confirming receipt of your order

  2. A second email with tracking information when your order ships

The confirmation email does not constitute acceptance of your order – it confirms we received your request. We reserve the right to cancel any order for any reason, including inaccuracies in pricing or product descriptions.

🚚 Shipping and Delivery

Shipping Policy

Our complete Shipping Policy, incorporated into these Terms by reference, covers:

  • Shipping methods and carriers

  • Processing times and delivery estimates

  • International shipping considerations

  • Tracking information

  • Lost or delayed packages

Risk of Loss

All items purchased from SPYRAMILD are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Delivery Issues

If you experience delivery issues:

  • Not received: Contact carrier first with tracking number

  • Damaged: Document damage and contact us within 7 days

  • Wrong item: Contact us within 7 days for resolution

🔄 Returns and Refunds

Our complete Return and Refund Policy, incorporated into these Terms by reference, governs all returns. Key points:

  • 30-day return window from delivery date

  • Items must be unworn, unwashed, with tags (tumblers unused)

  • RMA number required for all returns

  • Refunds processed to original payment method within 3-5 business days of receipt

See our full Return and Refund Policy for complete details.

📱 Intellectual Property Rights

Our Content

All content on the SPYRAMILD website, including but not limited to:

  • Text, graphics, logos, button icons, images, audio clips

  • Digital downloads, data compilations, and software

  • Product designs, artwork, and branding

  • The arrangement and organization of our site

is the property of SPYRAMILD LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Trademarks

“SPYRAMILD,” the SPYRAMILD logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SPYRAMILD LLC. You may not use these marks without our prior written permission.

Your License to Use Our Site

We grant you a limited, revocable, non-exclusive license to access and use our website for personal, non-commercial purposes. This license does not include:

  • Commercial use of our site or content

  • Collection of product listings, descriptions, or prices

  • Derivative use of our site or content

  • Downloading or copying account information

  • Using data mining, robots, or similar data gathering tools

Copyright Infringement Claims

If you believe any content on our site infringes your copyright, please contact us at ngocthien1990@gmail.com with:

  • A description of the copyrighted work claimed to be infringed

  • A description of where the infringing material is located on our site

  • Your contact information

  • A statement of good faith belief that use is not authorized

  • A statement that the information is accurate and you are authorized to act

🎨 Design Ownership

Original Designs

Many SPYRAMILD designs are original creations by our artists, including works by Dan McCall and others. These designs are protected by copyright and may not be reproduced, distributed, or used for any commercial purpose without our express written consent.

Third-Party Content

Some designs incorporate historical images, quotes from public figures, or other content that may be in the public domain or used under fair use principles. We make no claim of ownership over such underlying content, only over our specific artistic interpretations and arrangements.

User-Generated Content

If you submit ideas, designs, suggestions, or other content to us:

  • You grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, and display such content

  • You represent that you own or have the necessary rights to such content

  • You waive any moral rights in such content

  • We have no obligation to compensate you for such submissions

🛡️ Disclaimer of Warranties

Products

SPYRAMILD products are provided “as is” and “as available” without any representations or warranties, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement

  • Warranties arising from course of dealing or usage in trade

  • Warranties regarding accuracy, reliability, or completeness of any product descriptions or content

Product Descriptions

We strive to display our products accurately, including colors, sizes, and materials. However:

  • Actual colors may vary based on your screen settings

  • Sizing charts are guidelines, not guarantees

  • Fabric textures may appear differently in person

  • We do not warrant that product descriptions are error-free

Website Availability

We do not warrant that:

  • Our website will be uninterrupted, timely, secure, or error-free

  • Any defects will be corrected

  • Our site or servers are free of viruses or other harmful components

📋 Limitation of Liability

To the maximum extent permitted by law, SPYRAMILD LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

  • Lost profits, revenue, or data

  • Business interruption

  • Personal injury

  • Damages resulting from use or inability to use our products or website

  • Damages resulting from any transactions entered into through our site

In no event shall our total liability to you exceed the amount you paid for the specific product giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

🇺🇸 Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.

Any legal suit, action, or proceeding arising out of or relating to these terms or your use of our site shall be instituted exclusively in the federal or state courts located in Sheridan County, Wyoming. You waive any objection to the jurisdiction of such courts and agree that venue is proper.

⚖️ Dispute Resolution

Informal Resolution

Before filing any claim, you agree to attempt to resolve the dispute informally by contacting us at ngocthien1990@gmail.com. We’ll work in good faith to resolve the issue within 30 days.

Binding Arbitration

If informal resolution fails, any dispute arising out of or relating to these terms or your purchase shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall be held in Sheridan County, Wyoming, or via telephone/video conference if mutually agreed.

Class Action Waiver

You agree that any arbitration or proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action. You waive the right to participate in a class action lawsuit or class-wide arbitration.

Costs

Each party shall bear its own costs in arbitration, except that SPYRAMILD will pay all filing fees for claims totaling less than $10,000.

🚫 Prohibited Uses

You may not use our website or products for any unlawful purpose or in any way that violates these terms. Prohibited uses include:

  • Illegal activities: Violating any federal, state, local, or international law

  • Harmful conduct: Transmitting viruses, malware, or other harmful code

  • Impersonation: Pretending to be someone else or misrepresenting your affiliation

  • Interference: Disrupting the operation of our site or servers

  • Harassment: Engaging in abusive, harassing, or threatening behavior

  • Commercial exploitation: Using our content for commercial purposes without permission

  • Reselling: Purchasing products for resale without our written consent

We reserve the right to terminate your access for violating these prohibited uses.

📧 Communications

Electronic Communications

By using our site or purchasing from us, you consent to receive electronic communications from us. These may include:

  • Order confirmations and shipping updates

  • Responses to your inquiries

  • Policy updates and important notices

  • Marketing emails (you may opt out at any time)

Opting Out

You can opt out of marketing communications by:

  • Clicking “unsubscribe” in any marketing email

  • Contacting us at ngocthien1990@gmail.com

  • Updating your account preferences

You cannot opt out of transactional emails related to your orders.

🔗 Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by SPYRAMILD. We have no control over, and assume no responsibility for:

  • The content, privacy policies, or practices of any third-party sites

  • Any damages or losses caused by or in connection with use of such sites

We encourage you to read the terms and conditions and privacy policies of any third-party sites you visit.

🔐 Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

📱 Mobile Terms

If you access our site via mobile device:

  • Standard messaging, data, and other fees may apply from your carrier

  • You are responsible for any such fees

  • Not all features may be available on all devices

  • We are not responsible for any mobile network issues

📅 Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website.

Your continued use of our site after any changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

Material changes will be highlighted on our website or communicated via email to registered users.

🔄 Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

📋 Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Return and Refund Policy, and Shipping Policy, constitute the entire agreement between you and SPYRAMILD LLC regarding your use of our site and purchase of our products.

Any prior agreements, representations, or understandings are superseded by these terms.

📞 Contact Information

If you have questions about these Terms and Conditions, please contact us:

SPYRAMILD LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Phone: +84987932349
Email: ngocthien1990@gmail.com
Website: spyramid.online

📅 Last Updated

These Terms and Conditions were last updated on February 15, 2026.

Thank you for choosing SPYRAMILD. We’re honored to be part of your expression of freedom and individuality.