Privacy Policy

Your Privacy Matters to Us

At SPYRAMILD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website spyramid.online or make a purchase from us. Please read this policy carefully to understand our views and practices regarding your personal data.

If you do not agree with our policies and practices, please do not use our website. By accessing or using our site, you agree to this Privacy Policy.

---

📋 Who We Are

SPYRAMILD LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: ngocthien1990@gmail.com
Phone: +84987932349
Website: spyramid.online

We are a Wyoming-based company specializing in message-driven apparel and accessories, serving customers across the United States and internationally.

---

📊 Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information You Provide to Us

When you visit our site, register an account, place an order, or contact us, we may collect:

• Identity Information: Name, username, or similar identifier

• Contact Information: Billing address, shipping address, email address, phone number

• Payment Information: Credit/debit card details, payment method preferences (processed securely through Stripe – we do not store full payment details)

• Order Information: Products purchased, order history, preferences

• Account Information: Username, password, account preferences

• Communications: Records of correspondence when you contact us

• Reviews and Feedback: Product reviews, survey responses, testimonials

Information We Collect Automatically

As you navigate through our site, we may automatically collect:

• Usage Details: Pages viewed, time spent on pages, links clicked, search queries

• Device Information: IP address, browser type, operating system, device type

• Location Information: General geographic location based on IP address

• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy section)

Information from Third Parties

We may receive information about you from third parties, including:

• Payment processors (Stripe) – confirmation of payment, not payment details

• Shipping carriers – delivery confirmation and status updates

• Social media platforms – if you interact with our social media accounts

• Marketing partners – in compliance with applicable laws

---

🍪 Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and understand how you use the site.

How We Use Cookies

We use cookies and similar technologies to:

• Essential Cookies: Enable core functionality like shopping cart and account login

• Performance Cookies: Understand how visitors use our site (e.g., Google Analytics)

• Functionality Cookies: Remember your preferences and settings

• Targeting Cookies: Deliver relevant advertisements and measure their effectiveness

Types of Cookies We Use

Managing Cookies

Most browsers allow you to control cookies through settings:

• Chrome: Settings → Privacy and Security → Cookies and other site data

• Firefox: Options → Privacy & Security → Cookies and Site Data

• Safari: Preferences → Privacy → Cookies and website data

• Edge: Settings → Cookies and site permissions

Disabling cookies may affect site functionality, including the ability to make purchases.

Google Analytics

We use Google Analytics to understand how visitors interact with our site. Google Analytics collects information anonymously and reports website trends. You can learn about Google’s privacy practices and opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

---

🔍 How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing and Fulfillment

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Process payments and refunds

• Communicate about your orders

Customer Service

• Respond to your inquiries and requests

• Provide technical support

• Resolve issues and disputes

Improving Our Site and Products

• Analyze how customers use our site

• Identify trends and preferences

• Develop new products and designs

• Optimize user experience

Marketing and Communications

• Send promotional emails (you can opt out anytime)

• Display relevant advertisements

• Notify you of new products or collections

• Send surveys and request feedback

Legal and Security

• Detect and prevent fraud

• Protect our rights and property

• Comply with legal obligations

• Enforce our terms and conditions

---

📤 How We Share Your Information

We do not sell, rent, or trade your personal information. We share information only as necessary to provide our services and as required by law.

Service Providers

We share information with trusted third parties who help us operate our business:

All service providers are contractually obligated to protect your information and use it only for the services they provide.

Legal Requirements

We may disclose your information if required to:

• Comply with legal process (subpoenas, court orders)

• Enforce our terms and conditions

• Protect our rights, property, or safety

• Protect the rights, property, or safety of others

• Respond to government requests (where required by law)

Business Transfers

If SPYRAMILD is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

---

🌍 International Data Transfers

SPYRAMILD is based in the United States. If you are accessing our site from outside the US, please be aware that your information will be transferred to, stored, and processed in the United States.

US data protection laws may differ from those in your country. By using our site, you consent to the transfer of your information to the United States.

For international orders, we may need to share your information with shipping carriers and customs authorities in your country to facilitate delivery and comply with local laws.

---

🔒 Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.

Security Measures

• SSL Encryption: All data transmitted between your browser and our site is encrypted using Secure Socket Layer technology

• PCI Compliance: We follow Payment Card Industry Data Security Standards

• Tokenization: Payment details are tokenized by Stripe – we never store full card numbers

• Access Controls: Only authorized personnel have access to personal information

• Regular Monitoring: We monitor our systems for vulnerabilities and attacks

Your Responsibilities

While we do our part to protect your information, you also have a role:

• Use a strong, unique password for your account

• Keep your login credentials confidential

• Log out of your account on shared devices

• Notify us immediately of any unauthorized account activity

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by law.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

---

👤 Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information.

For All Users

• Access and Update: You can access and update your account information by logging into your account

• Opt Out of Marketing: Click “unsubscribe” in any marketing email or update your account preferences

• Browser Controls: Use browser settings to manage cookies

For California Residents (CCPA)

If you are a California resident, you have additional rights:

• Right to Know: Request information about the categories and specific pieces of personal information we have collected

• Right to Delete: Request deletion of your personal information (subject to exceptions)

• Right to Opt Out: Opt out of the sale of personal information (we do not sell information)

• Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise your California rights, contact us at ngocthien1990@gmail.com with “CCPA Request” in the subject line.

For European Economic Area Residents (GDPR)

If you are in the EEA, you have additional rights:

• Right to Access: Request copies of your personal information

• Right to Rectification: Request correction of inaccurate information

• Right to Erasure: Request deletion of your information (subject to exceptions)

• Right to Restrict Processing: Request limitation of how we use your data

• Right to Data Portability: Request transfer of your data to another organization

• Right to Object: Object to our use of your data (including marketing)

To exercise your GDPR rights, contact us at ngocthien1990@gmail.com with “GDPR Request” in the subject line.

Verification

To protect your privacy, we may need to verify your identity before fulfilling requests. This may involve matching information you provide with information we have on file.

---

📧 Email Communications

Transactional Emails

We send emails related to your orders and account, including:

• Order confirmations

• Shipping updates

• Password reset requests

• Policy change notifications

You cannot opt out of transactional emails.

Marketing Emails

With your consent, we may send:

• New product announcements

• Special offers and promotions

• Newsletters and updates

Opting Out: Every marketing email includes an “unsubscribe” link. You can also update your account preferences or contact us to opt out. We will honor your request within 10 business days.

SMS/Text Messages

We do not currently send marketing text messages. If we add SMS marketing in the future, we will update this policy and obtain your consent.

---

👶 Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will delete that information.

For children between 13 and 18, we require parental consent before making purchases or providing personal information.

---

📅 Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal obligations (tax, record-keeping requirements)

• Resolve disputes

• Enforce our agreements

Retention Periods

When information is no longer needed, we securely delete or anonymize it.

---

🔗 Third-Party Links

Our website may contain links to third-party websites, including:

• Social media platforms (Facebook, Instagram, Twitter)

• Payment processors (Stripe)

• Shipping carriers (USPS, FedEx, DHL)

• Content embeds (YouTube)

These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to read the privacy policies of any third-party sites you visit.

---

📱 Social Media

If you interact with us on social media (Facebook, Instagram, Twitter, etc.), those platforms have their own privacy policies governing your data. We may receive information from these platforms if you engage with our content, but we do not control how they collect or use your information.

When you tag us or use our hashtags, you consent to us potentially sharing your content on our channels (with credit, unless you request otherwise).

---

📝 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our practices

• Changes in legal requirements

• New features or services

How We Notify You

• Material changes: Posted prominently on our website and, where appropriate, sent via email

• Minor changes: Posted on this page with an updated “Last Updated” date

The “Last Updated” date at the bottom of this policy indicates when it was most recently reviewed or changed. Your continued use of our site after changes constitutes acceptance of the updated policy.

---

🏢 Corporate Information

SPYRAMILD LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Registered in: Wyoming, USA
EIN: [Company Tax ID – available upon request for legitimate business purposes]

---

📞 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: ngocthien1990@gmail.com
Phone: +84987932349
Mail: SPYRAMILD LLC, Attn: Privacy Officer, 30 N Gould St Ste R, Sheridan, WY 82801, USA

Please allow up to 10 business days for a response.

Data Protection Officer

For privacy-specific inquiries, you may direct your communication to our Privacy Officer at the email or mailing address above.

---

📋 Specific Privacy Rights by Jurisdiction

Virginia (VCDPA)

Virginia residents have rights similar to those under the CCPA, including access, deletion, and opt-out rights. To exercise Virginia rights, contact us with “VCDPA Request” in the subject line.

Colorado (CPA)

Colorado residents have rights under the Colorado Privacy Act, including access, correction, deletion, and opt-out rights. Contact us with “CPA Request” in the subject line.

Connecticut (CTDPA)

Connecticut residents have rights under the Connecticut Data Privacy Act. Contact us with “CTDPA Request” in the subject line.

Utah (UCPA)

Utah residents have rights under the Utah Consumer Privacy Act. Contact us with “UCPA Request” in the subject line.

---

🔍 Do Not Track Signals

Some browsers have “Do Not Track” (DNT) features that signal your preference regarding tracking. Our website does not currently respond to DNT signals because there is no consistent industry standard for how to interpret them. We continue to monitor industry developments in this area.

---

📊 Your Consent

By using our website, you consent to our collection, use, and sharing of your information as described in this Privacy Policy.

If you do not agree with any part of this policy, please do not use our website or provide us with your personal information.

---

Thank You

Thank you for trusting SPYRAMILD with your personal information. We value your privacy and are committed to being transparent and fair in how we handle your data. Your trust is the foundation of our relationship, and we work hard every day to deserve it.

---

Last Updated: February 15, 2026

---

SPYRAMILD LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Phone: +84987932349
Email: ngocthien1990@gmail.com
Website: spyramid.online

Your privacy. Our commitment.